This is a classification of banking services and products used by the Bank to denote an individual with high net worth. The Bank offers fi nancial comfort for high net worth individuals by providing world class customer-centric banking and fi nancial soluti ons to these individuals in a timely and fashioned manner. These high net worth individuals always have a big impact to the community thus the Bank can easily maintain a good reputati on. The eligibility of these customers is determined in terms of their income and profi le hence two categories of customers can be identified:

Elite - These are individuals of very high profi le such as Managing Directors of reputable companies and top Public Servants. The available balance in their account should be equivalent to USD 5,000.

Executive - These are the working class high professionals with monthly income equivalent to USD 2,000. Their salary must be channeled through our BANK OF AFRICA TANZANIA. The two categories of customers are enti tled to the following benefi ts:

ELITE CUSTOMERS	EXECUTIVE CUSTOMERS
An automati c overdraft with no processing fees	An overdraft with processing fees
Free bank statement	Free bank statement
Daily fi nancial highlight	N/A
Free SMS Alert service	Free SMS Alert Service
5% discount on some services and products from diff erent stores, hotels, e.t.c.	5% discount on some services and products from diff erent stores, hotels, e.t.c.
The use of Airport lounge whenever travelling	N/A
Management of monthly subscripti on payments i.e. bills such as electricity, water, rent, e.t.c.	Management of monthly subscripti on payments i.e. bills such as electricity, water, rent, e.t.c.
Service at the comfort of the Elite customer's offi ce with prior arrangement.	N/A
Elite customers can send instructi ons via e-mail, fax, telephone, when requesti ng the services under special terms and conditi ons.	N/A
Fast track banking services	N/A
A dedicated Relati onship Manager	N/A
Extended working hours	N/A
It is mandatory for the Elite customers to be visited, called and recognized quarterly to ensure no customer is disappointed and leave the bank on customer service grounds.	N/A

 

BANK OF AFRICA TANZANIA offers Private Banking customers the full range of traditi onal banking services with an extra touch of world class treatment. The services include: Current Accounts, Savings Accounts, Personal Loans, Overdraft Facilities, Fixed Deposits, Forex Services. In additi on to the traditi onal banking services, the Private Banking customers are also treated to special products and services tailored to suit their needs; these include:

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